Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation.

You will receive a notification once your order has been shipped.


Shipping Rates & Delivery Time

We offer shipping across India.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Remote Areas: 5–10 business days

Shipping charges (if applicable) will be calculated and displayed at checkout.


Order Tracking

Once your order has been shipped, you will receive a tracking ID via email or SMS.

You can use this tracking ID to monitor your shipment status.


Cash on Delivery (COD)

We may offer Cash on Delivery (COD) on eligible orders.

  • COD availability depends on your location
  • Additional COD charges may apply (if applicable)

Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volume
  • Courier service issues
  • Weather conditions or unforeseen circumstances

In such cases, we will keep you informed.


Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate.

If a delivery fails due to:

  • Incorrect or incomplete address
  • Customer unavailable

The order may be:

  • Returned to us
  • Re-shipped at additional cost

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at:

📧 musizyltd@gmail.com

We will investigate the issue and provide a resolution.


International Shipping

Currently, we may or may not offer international shipping.

If available:

  • Delivery times and charges vary by destination
  • Customs duties or taxes (if applicable) are the responsibility of the customer

Contact Us

For any shipping-related queries, contact:

📧 musizyltd@gmail.com